Recent Articles
Send a Call to Voicemail
If you are on a call and receive another incoming call your GoTo will ring until the set number of rings are up and the call goes to voicemail. There is not a way to have calls automatically go to voicemail but, you can send that call directly to ...
Pick up call on coworker's phone
If you need to answer a call for a coworker you can press *97 + Ext of you coworker and the active ringing call will be directed to your phone and you can answer for your coworker. This will also work on the desktop app. With the GoTo app open and ...
Test Teams setup before a meeting
To Make a Test Call in Microsoft Teams: Go to Settings > Devices: In the Microsoft Teams desktop app (not available in the web version), navigate to your profile picture (or the ellipsis menu) and select Settings, then choose Devices. Select "Make a ...
Lookup Employees in GoTo Directory
GoTo also has an excellent directory that will be more accurate then Staff Tools / Staff Directory. There are 2 ways to lookup a person numbers in the GoTo desktop application. Option 1 Type a name in the "Search contacts" bar at the top of the ...
GoTo Phone Star Codes
Click this link to be directed to GoTo support page. Supported star codes - GoTo Connect Support