Cox Phone Account

Cox Phone Account

Woodhouse uses a cloud-based phone system hosted by Cox Communications.  Most phone are a Polycom 411 IP phone.  All locations are interconnected and able to 5 digit dial between stores.  Phones are centrally answered unless arrangements have been made to have a location / department answer their own incoming calls.  If you have a phone you also have a Cox account.  Logging into your Cox account allows you to control your voicemail and will link your phone to a Webex account allowing you to install an app on your computer and smartphone enabling you to receive work calls while mobile.  Webex will be covered in a different article.
  1. You may get an email inviting you to setup your account.  You may click the link in the email or go to WoodhouseHomepage.com
    1. Note. If you get a Webex welcome email do not setup Webex until you have completed login to your Cox account.
    3. From WoodhouseHomePage.com click "Cox Account Login" under the Woodhouse Tools section.

    5. Click "Forgot Password" and enter your Woodhouse email.  Do your best to not act like a robot. Click Continue.

    7. This will send you an email to your Woodhouse email account with a link to reset your password.
    8. Once you reset your password, log into the Cox My Account site with your Woodhouse email as the User Name and your new password. 

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