Held Email Notification - Darktrace
Darktrace is our new Email security system. Spam messages will be set to your Junk Email folder but, Suspicious Email will be held in Darktrace. If you have a held email, you will get a notification at 2:00 pm on the day of receiving the email. The subject of the email is "Held Email" from sender: Darktrace Reports <reports@darktrace.com>.
- There are 2 links at the bottom of the email. Review Message and Request Release.
- Review Message will only show you the reason the message was held. It will not show you the contents of the message.
- Request Release will send a ticket to the IT Helpdesk for review. If the message is safe, we will release it to you inbox.
Related Articles
Managing Junk email folder - Darktrace Email Security
Darktrace is our new email security system. It interacts directly with Microsoft Exchange and will instruct Exchange to move span message to your Junk Email folder. Unlike Mimecast, there is no need to login to a different system to see your spam ...Mimecast end user email
A user will get an email from mimecast stating that the email was identified as spam and they blocked it. As shown below: The email will have three options. Release. This will send the email through mimecast to see if there is any blocked or ...Managing History in Email
Your email will create a history of email addresses you have sent. This is handy as it allows you to start typing a name and Outlook will auto complete the name from your history. However, this can be a problem if you sent to the wrong email once. ...Email on Android
Adding an Exchange Email Account to your Android Phone | Vantage Point Solutions Group, Salisbury & Rockville, Maryland (vpsg.net) Email on Android (Samsung)Sending Encrypted Email
Sending Encrypted Email It is always best to never send confidential information in email. Email, in it native form, is sent in clear text over the internet and can be intercepted by anyone with the knowledge to capture this traffic. If you need to ...