DMS
Update DMS Third Party Password
Your password should be your dealertrack password. If you are able to login to dealertrack, go to system, 80. system tools > Update DMS Third-Party Application Password How would you rate our customer service?
Create a Dealertrack Bridge - SSO
Once you have your Dealertrack login setup you can link other Cox Automotive products to your Dealertrack account for Single Sign On (SSO). Once logged into the Dealertrack.com page click the "waffle" menu box in the top left of the page. Click ...
Dealertrack Login and MFA setup
On your 1st login to Dealertrack you will be required to set a password and setup MFA (Multi Factor Authentication). You will need your cell phone number to receive a text message for this process. Open Dealertrack.com When you open Microsoft Edge, ...
Dealertrack On Demand Training
Here is a link to Dealertrack DMS training. This can be found in the top right corner of your DMS window under the "DMS 360" link. Then under "Learn". To access training you must be logged into DMS Click these links: New User Training (site.com) On ...
Oki Data Printer Beeping
An OKI 8480 by default will make a buzzing noise if there is a print job in queue. To disable this, perform the following steps: SEL BUTTON HAS TO BE TURNED OFF FOR THIS TO WORK On the printer, press SHIFT and MODE at the same time to put the printer ...
How Do I Enter my Session ID?
I've attached some pictures that should help. On DMS towards the bottom of the screen there should be a Session ID button. Click on this and then select "Manually Create Session ID" enter [ENTER SESSION ID NAME HERE] and select the "Always prompt for ...
Oki Data Factory Reset
Power off Oki Data. Hold down "SEL" and "SHIFT" buttons. While still holding SEL and SHIFT, power the Oki Data back on. Release SEL and SHIFT when the display screen reads "Initializing SW." Printer will reboot, and display "data present." Insert a ...
Load Logos to a DMS Printer
If a printer gets turned off it will need to have the logos reloaded. You can do this by going to the 80. System Tools option. From there select "Reload Logos to Printer". Once in the "Download Laser Forms" screen find your printer and select "1" in ...
Reset Dealertrack Password
You may need to reset your Dealertrack password because it is expiring or if your account continually goes "Inactive". 1. While logged into Dealertrack click your initials in to top right corner and click My Settings. This is best done from the ...
WebDocs / ScanDocs Access
Sorry, but in preparation for the new FTC Safeguard rules it was been decided that Salespeople will no longer have access to WebDocs or ScanDocs. This is part of the new rules we have to follow to ensure customer data is secure. You will need to get ...