Multipoint Not Working

Delete Mpi folder and have them relaunch multipoint and it will work. 

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• MultiPoint Support

  MultiPoint Support desk: 877.567.4349 or email servicehelpdesk@autopoint.com. They also have a live Chat link: http://www.remote.mpihelp.com/ Their support page is: https://autopoint.com/helpdesk/

• Oki printer isn't working and Windows Queue is full

  There were 2 OkiData Windows print queues. Switched the P Session to the correct one and it worked. This usually happens when the USB cable moves to a different port.

• How Do I Enter my Session ID?

  I've attached some pictures that should help. On DMS towards the bottom of the screen there should be a Session ID button. Click on this and then select "Manually Create Session ID" enter [ENTER SESSION ID NAME HERE] and select the "Always prompt for ...