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MultiPoint Support
MultiPoint Support desk: 877.567.4349 or email servicehelpdesk@autopoint.com. They also have a live Chat link: http://www.remote.mpihelp.com/ Their support page is: https://autopoint.com/helpdesk/
Oki printer isn't working and Windows Queue is full
There were 2 OkiData Windows print queues. Switched the P Session to the correct one and it worked. This usually happens when the USB cable moves to a different port.
Setting PDF Default application
From time to time PDF files will loose their association with Adobe reader. To fix the follow these steps: Press the Windows key on your keyboard. This will open the search dialog. Type "Default" and click "Default apps" On the bottom of the Setting ...
GoTo Work Schedule
Setting your work schedule in GoTo: Setting a work schedule in GoTo allows you to take calls on your mobile app when you are working and keeps calls from coming into the mobile app when you are off. 1: Open the mobile app and select the profile icon ...
How Do I Enter my Session ID?
I've attached some pictures that should help. On DMS towards the bottom of the screen there should be a Session ID button. Click on this and then select "Manually Create Session ID" enter [ENTER SESSION ID NAME HERE] and select the "Always prompt for ...