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Delete Mpi folder and have them relaunch multipoint and it will work.
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Woodhouse has a centralized helpdesk. The ticketing system is the best way to let us know your need help. Goto our Homepage. (www.WoodhouseHomePage.com) Under the section called "Woodhouse Tools" click Woodhouse Support. Int the "Support Departments" ...
Self Service Password Reset ( SSPR )
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GoTo Phone Star Codes
Click this link to be directed to GoTo support page. Supported star codes - GoTo Connect Support
GoTo Contact Center SCC Cheat Sheet
Transferring calls to service advisors only (no SCC included) Call a "Service Advisor DP" (DP=dial plan) The "Service DP" includes whatever SCC agent is at that location Warm transfer, send to voicemail if not available Transferring calls to finance ...