GoTo Hot Desking

GoTo Hot Desking

Hot Desking loads your extension settings to a shared phone and use it as your own, regardless of where you physically sit.
This will be useful for Salespeople using an UP Desk and F&I floaters. The UP Desks are not able to make outbound calls if you are not hot desked into them.
To Hot Desk into a phone:
  1. Dial *43 from a shared phone to log in.
  2. Enter your extension number
  3. Enter your dialable password (default 0000).
    1. This is separate from your voicemail password and can be changed by dialing *19.
  4. You will hear two beeps, and then the phone will reboot with the appropriate settings (this can take up to 30 sec).
  5. If you dial emergency services, dispatch will see the Emergency Services Caller ID assigned to the phone.
  6. Dial *43 again to log out of a shared phone.
    1. Logging out of a shared phone automatically logs you out of any call queues you were logged in to while hot desking.
    • Related Articles

    • Goto App End User Guide

      Click this link to open the Goto App User Guide
    • GOTO Sign in

      Find the GoTo icon on your computer's desktop If you cannot find the icon, type GoTo in the "Type hear to search" in the bottom left of you monitor. In the GoTo application click the Black "Sign in to GoTo" button. This will open a Web page. Enter ...
    • GoTo App Installation - iPhone

      Steps for installing the GoTo app on an iPhone: Step 1: Go to your app store and download the app below Step 2: Open the app then click "Sign in to GoTo" Step 3: Enter your Woodhouse email address and then click "Next" Step 4: Do not enter your ...
    • GoTo Video Training

      This is a link to the GoTo YouTube Channel. Please use this link to find more in-depth information and training on using the GoTo System if you'd like. A helpful video for you as a user would be the GoTo Connect Quick Start, which will provide an ...
    • Lookup Employees in GoTo Directory

      GoTo also has an excellent directory that will be more accurate then Staff Tools / Staff Directory. There are 2 ways to lookup a person numbers in the GoTo desktop application. Option 1 Type a name in the "Search contacts" bar at the top of the ...